Privacy Policy

Introduction

At Pingz, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our mobile application and services.

Please read this Privacy Policy carefully. By accessing or using our services, you acknowledge that you have read and understood this Privacy Policy.

Information We Collect

We collect several types of information from and about users of our website, including:

• Personal Information: Name, email address, phone number, and any other contact information you provide when you register, contact us, or use our services.
• User Contacts: With user's explicit permission, we may access and collect contact information (names, phone numbers, email addresses) from your device’s contact list. This allows features such as inviting contacts, sharing content, or personalizing your experience. We do not store or share your contact data without your consent and use it only for the intended purposes within the app.
• Usage Data: Information about how you interact with our app or website, such as pages viewed, buttons clicked, session duration, and error reports.
• Photos and Images: If you choose to upload or allow access to photos or images (e.g., for personalization, avatars, or content creation), we may collect and store those files to enable the corresponding features within the app.
  We access your device’s photo gallery or camera only with your explicit permission, and images are not shared or used for any other purpose without your consent.
• Cookies and Tracking Technologies: We use cookies and similar technologies (where applicable) to understand user behavior, enhance functionality, and analyze traffic. You can manage your cookie preferences through your browser or device settings.

How We Use Your Information

We use the collected data to:

• Provide and maintain our services
• Enable app features and personalize user experience
• Notify you about updates, offers, and changes
• Provide customer support and respond to your queries
• Analyze usage trends to improve functionality and performance
• Prevent fraud and ensure security
• Comply with legal obligations
• Fulfill any other purpose disclosed to you at the time of collection

In-App Purchases

Our mobile application may offer in-app purchases that allow access to premium features or content. These purchases are handled securely through the Google Play billing system, and we do not store any payment information on our servers.
Users may manage or cancel their subscriptions through their Google Play account settings.

RCS Messaging Consent and Usage

We may use Rich Communication Services (RCS) to deliver personalized promotional messages, transactional updates, and customer support content. These messages may include interactive buttons, rich media (images, videos), and product offers.
You will only receive RCS messages if you:

Data Security

We implement industry-standard measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the Internet or electronic storage is 100% secure.

Your Data Protection Rights

Depending on your jurisdiction, you may have the following rights:

• Right to access your personal data
• Right to correct or update inaccurate data
• Right to request deletion of your data
• Right to restrict or object to processing
• Right to data portability
• Right to withdraw consent (where applicable)

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:
Email: ask@pingz.ai
Website: www.pingz.ai